Welcome to the official support page for the BounceWave Inflatable Sales App — your all-in-one tool for managing inflatable purchases, tracking orders, accessing exclusive products, and staying connected with our sales team.
If you're experiencing issues or have questions, explore the resources below or contact our support team directly.
Q: I'm having trouble logging in. What should I do?
A: Ensure your login credentials match your BounceWave account. Try resetting your password or contact support if the issue continues.
Q: The app isn’t loading or crashes.
A: Try force-closing and reopening the app. Make sure your device’s software and the app are both updated to the latest version.
Q: How do I track my order?
A: To track the status of your order, please contact us at (888) 901-9283 or email sales@bouncewaveslidesales.com
Q: Can I place inflatable orders through the app?
A: Yes! You can place an order inquiry through the app! Once we receive your order, a member from our sales team will reach out to send you a final invoice for your order!💬 Contact Support
If your issue isn’t resolved with the resources above, reach out to us:
📧 Email: sales@bouncewavesales.com
📞 Phone: 1-888-901-9283 (Mon–Fri, 9AM–5PM EST)
📲 In-App Chat: Tap “Support” > “Live Chat” in the app
Keep your app updated to ensure the best performance and access to the latest features. Enable auto-updates in your device settings.
We’re always looking to improve. Share your feedback directly in the app by visiting:
Settings > Feedback